Frequently Asked Questions

General Questions

What services does Westbrook Investigations & Consulting provide?

We offer a full range of private investigation and consulting services, including., litigation support, wrongful conviction investigations, corporate investigations, background checks, surveillance, child custody support, infidelity investigations, insurance fraud detection, and much more.

Where is your company located?

We are based in Dearborn Michigan, with a service footprint that spans the entire state.

Are you licensed in Michigan?

Yes, we are fully licensed and bonded in the State of Michigan, adhering strictly to all regulatory and legal requirements. Our professional Investigator License #3701300355 is in good standing.

What areas of Michigan do you serve?

We serve clients statewide, including urban, suburban, and rural areas.

How can I schedule a consultation?

You can schedule a consultation by calling us directly, using our website contact form, or emailing our team.

Do you offer free consultations?

Yes, we offer a complimentary initial consultation to assess your needs and determine how we can best assist.

What are your business hours?

Our standard office hours are Monday through Friday, 9:00 AM to 5:00 PM, but we are available 24/7 for time-sensitive investigations.

Do you work on weekends or after hours?

Yes, our investigators are available outside standard hours as needed for all your investigative needs.

What sets you apart from other PI firms in Michigan?

Our integrity, discretion, professionalism, and law enforcement background distinguish us. We emphasize competence, transparency, legal compliance, and client confidentiality. We also use the most up to date techniques and equipment to service our clients.

Can you work cases outside of Michigan?

Yes, we handle multi-jurisdictional cases and collaborate with trusted investigators in other states when necessary.

What types of investigations do you specialize in?

We specialize in legal, corporate, insurance, and domestic investigations, including surveillance, background checks, polygraph examinations, executive protection, and forensic consulting.

Can you assist attorneys with litigation support and evidence gathering?

Yes, we work closely with legal professionals to collect, document, and present evidence in support of litigation.

Do you perform insurance fraud investigations?

Yes, we work with insurance companies and legal teams to investigate suspected fraud, ensuring all findings are admissible in court.

Do you help with workplace investigations or employee misconduct?

Yes, we discreetly investigate internal matters, maintaining confidentiality and professionalism throughout.

Do you offer background checks or pre-employment screenings?

Yes, we provide thorough, legally compliant background investigations for individuals and businesses.

Can you investigate cybercrimes or digital threats?

Yes, we provide digital forensics and cyber threat investigations within legal and ethical frameworks.

Do you offer surveillance services?

Yes, we provide legal and ethical surveillance using advanced technology and trained professionals.

Do you offer polygraph examinations?

Yes, we have several certified polygraphs examiners on staff who combined have administered 100’s of tests. They use the most state of art equipment, that boasts a 94.4% unweighted accuracy rate.

Can you assist with infidelity or cheating spouse cases?

Yes, we handle these sensitive matters with care and discretion, ensuring your privacy and dignity.

Do you handle child custody or divorce investigations?

Yes, we gather evidence that can support legal proceedings in custody and divorce cases, always prioritizing the well-being of children.

Can you locate missing persons or skip traces?

Yes, we use legal and effective tools to locate individuals, whether for personal or legal reasons.

What consulting services do you offer?

We provide risk assessments, policy review, loss prevention, and investigative training for individuals and businesses.

Do you assist businesses with internal investigations or security audits?

Yes, we conduct comprehensive reviews of internal practices to identify vulnerabilities and recommend improvements.

Can you help with policy and procedure development for businesses?

Yes, we help organizations create effective, legally sound policies and procedures.

Do you offer training for HR professionals or security teams?

Yes, we offer tailored training programs in investigative procedures, compliance, and workplace safety.

Is everything I share with you confidential?

Absolutely. Client confidentiality is paramount. All communications and findings are kept strictly confidential within legal bounds.

Will I receive a written report after the investigation?

Yes, we provide a detailed, professional report summarizing our findings and any supporting evidence.

Can your findings be used in court?

Yes, our methods are designed to ensure evidence is collected legally and can be used in all legal proceedings.

Do you work with attorneys or law enforcement?

Yes, we frequently collaborate with legal counsel and law enforcement when appropriate and authorized.

How long does an investigation usually take?

Timelines vary by case complexity. We provide a realistic estimate during your consultation and keep you informed throughout.

What are your rates and payment options?

Our fees are based on the scope and duration of the investigation. We offer clear, upfront pricing and accept various payment methods.

How does our Referral Program plan work?

By participating in the Westbrook Investigations & Consulting Referral Program (“Program”),

you agree to the following terms: Eligibility: Referrers must follow the official Westbrook Investigations & Consulting Facebook page and be at least 18 years old. The referred client must be a new customer with no prior relationship to Westbrook Investigations & Consulting. Reward Structure: Approved referrers will receive 10% of the net fees (excluding taxes, expenses, or third-party costs) actually collected from clients they refer. Referral payments will be issued only after services are rendered and payment is received in full. Qualified Referrals: All referrals are subject to review and approval by Westbrook Investigations & Consulting. We reserve the right to reject referrals for any reason, including but not limited to conflicts of interest or legal limitations. Payment Method: Referral rewards will be paid via check, ACH transfer, or another mutually agreed-upon method within 30 days after payment is received from the referred client. No Guarantee: Referral rewards are not guaranteed. This promotion does not constitute an offer of employment, agency, or partnership. Compliance with Law: Referrers agree to comply with all applicable laws and to avoid any deceptive, unethical, or harassing behavior in connection with this Program. Right to Modify or Terminate: Westbrook Investigations & Consulting reserves the right to modify, suspend, or terminate this Program at any time without notice. Tax Responsibility: Referrers are solely responsible for any taxes owed on rewards received.